Site Manager Quarterly ReviewManagerLocation*MW01MW02MW03MW04MW05MW06MW07MW08MW09MW10MW11MW12MW13Date (mm/dd/yyyy)This review is graded on 10 sections with a possible 10 points per section. This means the best possible score is 100. Any score below 70 is considered failing. Two consecutive "fails" will result in demotion and/or termination if deemed necessary. Manager Responsibilities:Rewash %, Staffing/Scheduling, Labor %, Employee Dress Code, Checklists, Employee Management/Discipline, Inventory Control, Grime Fighter Sign-up's, Monthly Staff Meeting, XPT Person.Site Cleanliness:Windows, Tunnel, Mechanical/Tool Room(s), Lot and Curbs, Vacuum Area, Signs and Poles, Office/Lobby, Restrooms, Break Room, Cameras.Quality Control/Car Production:Prep time, Prep procedures, Hand dry procedures, QC procedures, Interior procedures, Grime Fighter procedures, Equipment functioning properly, Chemicals functioning properly, Finished product.Organizational Skills:Office countertops cluster-free, Interior carts, Lobby tables/counters, Deadlines being met, Safe easy to navigate, Tools put away correctly, Clustered areas, Receiptss filed, Employee documents filed. E-Hire/Payroll/Site Manager:All EHX employee files completed, No employees working without completing EHX, Payroll completed on time and correctly, How to update employee information in Site Manager.Communication/HQ Paperwork:E-mail communications, Phone communication, Customer communication, Cash counts, Payroll, Weekly Updates, Receipts/Invoices, Any relevant mail sent to corporate.Auto Damage Claims:Reports filled out correctly, Keeping up with Auto Damage Folder, Reports taken care of quickly, Number of claims approvedk, Communication with customers and MW auto dmage represeentative.Customer Complaints:Will consist of phone calls to corporate and any incidents that had to be handled by HQ for the entire quarter.DRB/Washify Fluency:FastPass setup, FastPass Cancellation, Gift Card setup, Balancing cash drawer, Update credit card, FastPass problem solving, Switching an ARM plan, Generating correct reports, Fixing queue issues, Using Sale Viewer/Offline Mode and CWA.Maintenance at Routine Level:HVAC filter(s), Greased equipment, Pit, Conveyer tension, Air/Water leaks, Equipment functioning properly, Air compressors drained, Air regulator oil, filled oil reservoirs, Vacuum receptacles empty and hoses working properly.Notes: Notes: Notes: Notes: Notes: Notes: Notes: Notes: Notes: Notes: ScoreScoreScoreScoreScoreScoreScoreScoreScoreScoreOverall ScoreUntitledPayment optionsSubmit
